Refund Policy

At Mary & Abbey, we are committed to providing top-quality professional services tailored to your needs. Your satisfaction is our priority. Please read our refund policy carefully before making any payment.

Services & Work Scope
Due to the nature of service-based work, including but not limited to repair, installation, maintenance, and customized services, all payments are generally non-refundable once work has commenced or materials have been purchased.

However, if you are unsatisfied with our service for any valid reason, please contact us within 30 days of the service or job completion. We will review your case and may offer partial compensation, adjustments, or revisions at our discretion.

Service Delays or Non-Delivery
If we fail to deliver the agreed service, or if there is a confirmed issue on our part that prevents service completion, you may be eligible for a full or partial refund. Please notify us within 30 business days of the issue.

Cancellations
If you wish to cancel a service before work has begun, please contact us as soon as possible. Refunds for pre-payments may be processed partially depending on the work performed or materials already allocated.

Disputes and Communication
For any payment concerns or disputes, we encourage you to contact us directly to resolve the issue. Filing disputes without prior communication may delay resolution.

How to Request a Refund
To request a refund or report a concern, please contact us at:

📧 Email: info@maryandabbey.com
📞 Phone: +1 (888) 878-6680
🌐 Website: https://maryandabbey.com

Please provide your service details, invoice number, and reason for your request.

Confidentiality
Any personal or payment information collected during the refund process will be kept strictly confidential.

Policy Updates
Mary & Abbey reserves the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on this page.

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